Helen Ross

avatar

Blog Post by Helen Ross

02 May 2018 7 min read

How to engender trust among your eCommerce users

I was watching a webinar on eCommerce recommendations the other week. Excited to hear ...
Start Reading
24 April 2018 4 min read

How to write an FAQ page people will actually use

Start Reading
18 April 2018 1 min read

Google's mobile-first indexing no longer a ghost story

If you follow the Google Webmaster blog, you would have seen the news drop a few weeks ...
Start Reading
11 April 2018 5 min read

More benefit, less feature: writing great product descriptions

It’s been a little while since I’ve busted out my trusty magnifying glass and put a piece ...
Start Reading
04 April 2018 2 min read

Common problems in B2B eCommerce you can already solve

I’ve spent a lot of time lately researching the most common B2B eCommerce pain points, ...
Start Reading
28 March 2018 2 min read

User experience in 2018 and beyond

If I’ve been fortunate enough to have 10 minutes of your time, you’ve no doubt heard me ...
Start Reading
21 March 2018 3 min read

Login with Facebook and Automated Cross sell/Upsell

I was going to come up with something kitschy and clever for the blog title today, but I ...
Start Reading
28 February 2018 2 min read

CMS change is coming

It’s that time again already, can you believe it? Overnight we will be upgrading our CMS ...
Start Reading
21 February 2018 4 min read

Web-based chat: the good, the bad, and a very ugly user experience

I often hear the topic of web-based chat come up both in conversations with customers, ...
Start Reading